Shipping

Where do you ship to?
We currently ship to multiple countries. Shipping availability will be shown during checkout.

How long does shipping take?
Shipping times vary depending on your location. Estimated delivery times will be shown at checkout.

How can I track my order?
Once your order has been shipped, you will receive a tracking number via email.

Returns & Refunds

Can I return my order?
Yes, returns are accepted within 14 days of receiving your order, provided the item is unused and in its original condition.

How do I request a return?
To request a return, please contact our support team with your order number and reason for return.

When will I receive my refund?
Refunds are processed once we receive and inspect the returned item. This usually takes 5–10 business days.

Payments

What payment methods do you accept?
We accept major credit cards, debit cards, and other secure payment options available during checkout.

Is my payment secure?
Yes, all payments are processed through secure payment gateways to ensure your information stays protected.

Products

Are your products handmade or custom-made?
Some of our products may be handmade or custom-made. Please check the product description for specific details.

Will the product look exactly like the photos?
We aim to provide accurate images, but slight variations may occur due to lighting or handmade processes.